Privacy policy

Privacy Policy — VentaBite (Ventaplace Inc.)

Last updated: [07/12/26]

Ventabite, operated by Ventaplace Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the “Services”).

By accessing or using VentaBite, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal data when you create an account, place an order, or interact with our Services:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Billing address

  • Payment-related information (processed securely by third‑party providers)

  • Account login details

1.2 Usage Data

We automatically collect information about how you interact with our Services, including:

  • Device information (model, OS, browser type)

  • IP address

  • Access times and dates

  • Pages viewed

  • App performance and crash logs

1.3 Location Data

With your permission, we may collect your precise or approximate location to:

  • Suggest nearby restaurants

  • Improve delivery accuracy

  • Enhance user experience

You can disable location access at any time in your device settings.

1.4 Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Maintain your session

  • Remember preferences

  • Analyze traffic and usage

  • Improve performance

You may disable cookies, but some features may not function properly.

2. How We Use Your Information

We use your information to:

  • Create and manage your VentaEat account

  • Process and deliver your orders

  • Communicate order updates and support messages

  • Improve and personalize the user experience

  • Prevent fraud and enhance security

  • Comply with legal obligations

  • Provide marketing communications (with your consent)

3. Sharing Your Information

We may share your information with:

3.1 Restaurants & Delivery Partners

To fulfill your orders, we share:

  • Your name

  • Delivery address

  • Order details

  • Contact information (if needed for delivery)

3.2 Service Providers

We work with trusted third parties for:

  • Payment processing

  • Hosting and cloud storage

  • Analytics

  • Customer support

  • Marketing tools

These providers are required to protect your data.

3.3 Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws

  • Respond to legal requests

  • Protect the rights and safety of Ventaplace Inc., users, or the public

4. Payment Information

VentaBite does not store full credit card numbers. Payments are processed securely by third‑party providers compliant with PCI‑DSS standards.

5. Data Retention

We retain your information only as long as necessary for:

  • Providing our Services

  • Legal and accounting obligations

  • Resolving disputes

You may request deletion of your account at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Withdraw consent

  • Request a copy of your data

  • Opt out of marketing communications

To exercise these rights, contact us at: privacy@ventaplace.com (or your preferred email)

7. Security

We implement administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

VentaBite is not intended for individuals under 13 years old. We do not knowingly collect data from children.

9. International Data Transfers

Your information may be processed in countries outside your residence. We ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy, contact: 📧 ventabite@vetaplace.com 📞 4387951927